Privacy policy

At Noor-E-Zehra Carpet, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or purchase our products.

By using our website, you agree to the terms outlined in this Privacy Policy.


Information We Collect

When you interact with Noor-E-Zehra Carpet, we may collect the following information:

Personal details such as name, email address, phone number, billing and shipping address

Order and transaction information

Communication details when you contact us for support or inquiries

Technical information such as IP address, browser type, and device data


How We Use Your Information

We use your information to:

Process and fulfill your orders

Send order confirmations, shipping updates, and customer support responses

Improve our products, services, and website experience

Maintain secure transactions and prevent fraud

Comply with legal and regulatory requirements


Payment Security

All payments are processed through secure and trusted payment gateways.
Noor-E-Zehra Carpet does not store or have access to your card or banking details.


Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

Your information may be shared only with:

Shipping and logistics partners for order delivery

Payment service providers to complete transactions

Legal authorities when required by law

All third parties are obligated to protect your information.


Cookies

Our website may use cookies to:

Enhance your browsing experience

Analyze website traffic and performance

Remember user preferences

You can disable cookies through your browser settings, but some features of the website may not function properly.


Data Protection & Security

We take appropriate technical and organizational security measures to protect your personal data from unauthorized access, misuse, or loss.


Your Rights

You have the right to:

Access or update your personal information

Request deletion of your data (subject to legal requirements)

Opt out of promotional communications

To exercise these rights, please contact us.


Third-Party Links

Our website may contain links to third-party websites. Noor-E-Zehra Carpet is not responsible for the privacy practices of those websites.


Changes to This Policy

Noor-E-Zehra Carpet reserves the right to update or modify this Privacy Policy at any time. Changes will be effective immediately upon posting.


Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

📧 noorezehracarpet@gmail.com


Thank you for trusting Noor-E-Zehra Carpet.
Your privacy and security are important to us.