Terms of service
Welcome to Noor-E-Zehra Carpet. By accessing or using our website and services, you agree to be bound by the following Terms of Service. Please read them carefully before placing an order.
If you do not agree with any part of these terms, please do not use our website.
1. General Terms
Noor-E-Zehra Carpet operates this website to offer carpets and related products.
By using our website, you confirm that you are 18 years of age or older, or using the site under the supervision of a parent or legal guardian.
We reserve the right to modify these Terms of Service at any time without prior notice.
2. Products & Descriptions
All product details, images, and prices are provided accurately to the best of our knowledge.
As carpets are handcrafted products, slight variations in color, size, or texture may occur.
Such variations are natural and do not qualify as defects.
3. Pricing & Availability
Prices and product availability are subject to change without notice.
We reserve the right to limit quantities or discontinue products at any time.
4. Orders & Payments
Placing an order constitutes an offer to purchase.
Noor-E-Zehra Carpet reserves the right to accept, reject, or cancel any order at its discretion.
Payments must be completed using the available payment methods at checkout.
Cash on Delivery (COD), if available, may require advance payment.
5. Shipping & Delivery
Estimated delivery timelines are provided for reference only.
Delivery delays may occur due to logistics, weather, or unforeseen circumstances.
Noor-E-Zehra Carpet is not responsible for delays caused by courier partners.
6. Returns, Refunds & Exchanges
Returns, refunds, and exchanges are governed by our Return & Refund Policy.
Only damaged or defective products are eligible for return within the specified timeframe.
7. Order Cancellation
Orders may be cancelled within a limited time after placement by contacting us.
Orders that have already been shipped cannot be cancelled.
8. Intellectual Property
All website content, including text, images, logos, designs, and graphics, is the intellectual property of Noor-E-Zehra Carpet.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited.
9. User Conduct
By using our website, you agree not to:
Provide false or misleading information
Engage in fraudulent or unlawful activities
Attempt to interfere with website functionality or security
10. Limitation of Liability
Noor-E-Zehra Carpet shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our maximum liability, if any, shall be limited to the amount paid for the purchased product.
11. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Indian courts.
12. Contact Information
For any questions or concerns regarding these Terms of Service, please contact us at:
Thank you for choosing Noor-E-Zehra Carpet.
We appreciate your trust and support.